Last updated: December 15, 2024 | Effective date: December 15, 2024
Overview
Intentio Plan ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our goal-setting and life management platform.
Key Principle: We collect only the information necessary to provide our service and never sell your personal data to third parties.
Information We Collect
Information You Provide
- Account Information: Name, email address, password, profile picture
- Goal Data: Your goals, milestones, progress updates, notes, and achievements
- Communication: Messages you send us, feedback, and support requests
- Payment Information: Billing details (processed securely by third-party providers)
Automatically Collected Information
- Usage Data: How you interact with our platform, features used, time spent
- Device Information: Browser type, operating system, device identifiers
- Location Data: General location based on IP address (not precise location)
- Cookies: Essential cookies for functionality, analytics cookies (with consent)
How We Use Your Information
Primary Uses
- • Provide and maintain our service
- • Process your goals and track progress
- • Send important account notifications
- • Provide customer support
- • Improve our platform based on usage
Secondary Uses
- • Send optional product updates (with consent)
- • Create anonymized analytics reports
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Develop new features and improvements
Information Sharing and Disclosure
🚫 We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing Scenarios
Service Providers
Trusted third parties who help us operate our platform (hosting, analytics, payment processing). These providers are bound by strict data protection agreements.
Legal Requirements
When required by law, regulation, or valid legal process (court orders, subpoenas).
Business Transfers
In connection with mergers, acquisitions, or sale of assets (with prior notice to users).
Data Security
We implement industry-standard security measures to protect your information:
Technical Safeguards
- • AES-256 encryption for data at rest
- • TLS 1.3 encryption for data in transit
- • Regular security audits and testing
- • Secure cloud infrastructure (AWS/Azure)
Operational Safeguards
- • Limited employee access on need-to-know basis
- • Two-factor authentication requirements
- • Regular staff security training
- • Incident response procedures
Your Privacy Rights
You have significant control over your personal information:
Access & Portability
Request a copy of all personal data we have about you in a machine-readable format.
Correction & Updates
Update or correct your personal information through your account settings or by contacting us.
Deletion
Delete your account and personal data at any time (some data may be retained for legal compliance).
Opt-Out
Unsubscribe from marketing communications and adjust notification preferences.
International Data Transfers
Our services are hosted in the United States. If you're accessing our platform from outside the US, your information will be transferred to, stored, and processed in the US.
For EU/UK users: We ensure adequate protection through Standard Contractual Clauses and other appropriate safeguards as required by GDPR.
Data Retention
Active Accounts
We retain your data as long as your account is active and as needed to provide services.
Deleted Accounts
Personal data is deleted within 30 days of account deletion, except where retention is required for legal compliance.
Anonymized Data
Aggregated, anonymized usage statistics may be retained indefinitely for product improvement.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by:
- Email notification to registered users
- Prominent notice on our website
- In-app notification for material changes
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Privacy Team
Email: privacy@intentioplan.com
Response time: Within 72 hours
Data Protection Officer
For EU/UK residents:
Email: dpo@intentioplan.com